Free UK Delivery on Every Order

We offer free standard delivery on all orders within mainland UK — no minimum spend and no hidden fees. Shipping is always £0.00 at checkout.

Delivery Times

  • Order processing: orders are picked and dispatched within 1–2 business days.
  • Standard delivery: 2–4 business days from dispatch, on a fully tracked service (Royal Mail / courier).
  • Large & bulky items (travel systems, cots, furniture): 3–5 business days via a specialist two-person courier where required.
  • Tracking: a tracking link is emailed to you as soon as your order ships.

Where We Deliver

We currently deliver to addresses in mainland United Kingdom. Estimated delivery dates are shown in your cart and order confirmation. Deliveries to the Scottish Highlands & Islands, Northern Ireland and other remote areas may take a little longer for large/bulky items — we will let you know if so.

Our Delivery Partners

We ship with established, fully tracked carriers (such as Royal Mail and leading parcel couriers), and large or bulky items travel via a specialist two-person courier where needed. Larger items may require a signature on delivery.

Order Cut-off

Orders placed before 2pm (GMT) on a business day are processed the same day. Orders placed on weekends or UK bank holidays are processed on the next business day.

Address Accuracy

Please double-check your delivery address at checkout. We cannot be responsible for orders delayed or lost due to an incorrect or incomplete address, but we will always do our best to help.

Missed or Failed Deliveries

If you are not in, the carrier will usually leave a card with instructions to rearrange delivery or collect from a local depot/access point. If a parcel is returned to us as undelivered, we will contact you to arrange redelivery.

Damaged in Transit

In the rare event an item arrives damaged, please contact us within 48 hours and we will replace it free of charge — see our Warranty & Replacement policy.

Questions about a delivery? Email welcome@millingtonbaby.co.uk or call +44 7868 234607.